Welcome to Too Old To Tumble! Your privacy matters to us—seriously. We know how important it is to feel safe and respected when you’re online, and we’re committed to keeping your personal information just that: personal.
By using our website(s), you agree to this Privacy Policy. If anything here doesn’t sit right with you, feel free to close the browser tab. No hard feelings.
1. Who We Are
Too Old To Tumble (aka “TOTT”) is a one-woman powerhouse operated by Cristina Alciati, trading as a sole trader under the name MC Alciati. Our HQ is in Witham, Essex, UK, and we operate the websites:
- https://toooldtotumble.fitness
- https://academy.toooldtotumble.fitness (hosted via Membervault)
Cristina is also our Data Protection Officer. You can reach her at: enquiries@toooldtotumble.com.
2. What This Policy Covers
This policy covers how we collect, use, and protect your data when you visit or interact with our websites. It doesn’t cover any external websites we link to. We recommend checking their policies too, just to be safe.
3. The Info We Collect
We only collect what we need to deliver great service. Depending on how you interact with us, this might include:
- Name, date of birth, gender
- Contact details like email or phone
- Address and postcode
- Payment info (e.g. card numbers)
- Health or fitness data (only if you give it voluntarily for coaching purposes)
- Browsing data (like your IP address, browser, device, and where you came from)
Some of this is collected automatically, and some only when you voluntarily give it to us, like signing up for a course or our newsletter.
4. How We Use Your Info
We use your info to:
- Create and manage your account
- Provide courses, programs, and support
- Respond to your messages
- Email you with tips, offers, and updates (you can unsubscribe anytime)
- Improve your experience on our sites
- Meet legal or tax obligations
We only process your data when we have a valid reason to do so, such as your consent, a contract, legal obligations, or legitimate business interests.
5. Data Storage & Security
We store your data securely and only for as long as necessary:
- Health/Fitness data: kept for up to 3 years after our work together ends (anonymised if used for case studies)
- Payment info: retained for accounting as required by law
- Emails/Phone: kept while you’re subscribed or using our services—you can unsubscribe or ask to be removed at any time
Some data may be stored outside the UK/EEA (e.g., in the US), but we take steps to ensure it’s just as protected. That includes using secure cloud storage, SSL certificates, and firewalls.
6. Sharing Your Data
We don’t sell your data, ever. We only share it with trusted third-party services that help us run this business, including:
- PayPal & Stripe (payment)
- Book Like a Boss (appointments)
- Mailerlite (emails)
- Membervault (courses and membership access)
- Facebook (ads, analytics)
- Google Analytics (site data)
They only get the data they need to do their job, and we expect them to treat it with the same respect we do.
7. Cookies
Like most websites, we use cookies: tiny bits of code that help us see how our site is performing and deliver a smoother experience. We use:
- Essential cookies: so you can actually use the site (like during checkout)
- Analytics cookies: for Google and Facebook tracking
- Third-party cookies: used by services we partner with
You’ll see a pop-up when you first visit the site asking for cookie consent. You can disable cookies in your browser settings if you prefer.
8. Your Rights Under GDPR
You’ve got rights, and we respect them. You can:
- Access your data
- Ask us to correct or delete it
- Limit or stop how we use it
- Transfer it to another provider
- Opt out of marketing at any time
- Lodge a complaint with a supervisory authority
Want to take action on any of the above? Just contact us using the info in section 10 below.
9. Automated Decisions & Profiling
We don’t use your data for automated decision-making that affects your rights. If we ever do, you’ll be notified and can request human review. If we use data for general profiling (e.g. tailoring emails), we’ll make sure it’s done fairly and safely.
10. How to Contact Us
For anything privacy-related, get in touch:
📧 enquiries@toooldtotumble.com
📮 59 Cornel Close, Witham, Essex CM8 2XH, UK
Or use the contact form
11. Policy Updates
We may update this Privacy Policy now and then to reflect changes in the law or our business. You’ll always find the latest version on our site, and by continuing to use our services, you agree to the updates.